Doorstep Banking (DSB)

“Doorstep Banking through Universal Touch Point” is a service by which customers can avail many of the banking transaction services through the agents engaged by the bank. It offers convenience to customers to avail banking services at their doorstep. Doorstep Banking is implemented as a product through a mix of technology and agents offering different banking services for the customers of the Public Sector Banks under a single umbrella. The DSB agents would basically render banking non-financial services and

financial services within the norms as stipulated by the Reserve Bank of India.

The following are the services offered to the PSU banks customers under Doorstep Banking System.

Pickup Services:

1. Pickup Cheque instrument

2. Pickup DD/Pay Orders

3. Pickup New cheque book requisition slip

4. Pickup 15G forms

5. Pickup 15H forms

6. Pickup IT challan

7. Pickup GST Challan

8. Pickup Standing Instructions

Delivery Services:

1.Request Account Statement

2.Delivery of Non-personalised Cheque Books

3.Delivery of DD/Pay Orders

4.Delivery of Term Deposit Receipt/Acknowledgement

5.TDS / Form 16 Certificate

6.Prepaid instrument/Gift card

Financial Services:

1. Cash Withdrawal

2. Cash Deposit

Special Services:

1. Life Certificate Update (Jeevan Pramaan)

Doorstep Banking customers can use following channel also for Registration & Service Booking.

Web Portal : https://www.doorsteppsba.com/doorstep/customerlogin

Contact Center Number: 9152220220

DSB Support Email ID: support.dsb@psballiance.com